The majority of business communication still remains in paper; however traditional mailroom processes are slow, inefficient processes, dominated by paper documents. By moving to a digital mailroom, companies can save on costs, improve processes and gain huge efficiencies.
The Documation Digital Mailroom solution automatically captures and classifies all information entering an organisation, then routes it to the appropriate person, department or backend ERP, CRM, ECM or workflow solution. It also provides tracking and auditing of that correspondence.
Key Benefits of the Documation Digital Mailroom
Reduced operational costs
Via the elimination of paper
The Documation Digital Mailroom Capture component includes scanning, importing, Electronic Document Filing (EDF) and COLD components. Together they ensure consistent processing of all your documents, regardless of the original format
Through faster, more accurate routing of documents
Automating the delivery process using the Documation Digital Mailroom removes all risk of lost documents and speeds up the process considerably. Documents are automatically sent to the relevant department or individual in electronic form, for processing
Using intelligent classification technology, incoming correspondence can be classified into categories such as contracts, invoices, purchase orders, letters of complaints, forms etc; all within a fraction of the time that it would have taken an employee to complete
Increased customer service/satisfaction
Through accelerated processing and response times The Documation Digital Mailroom extracts the data held within documents and validates both the document and the data. Carrying this out before the document is forwarded onto the relevant department or individual, speeds up the processing of documents, and eliminates the processing of invalid paperwork.
Improved mail security Automating the delivery process using the Documation Digital Mailroom removes all risk of lost documents and speeds up the process considerably. Documents are automatically sent to the relevant department or individual in electronic form, for processing.
Streamline operations and conform to regulations Business rules are embedded in the workflow engine. Documents can be routed around the organisation to the people who need to see them, escalated where necessary and sent to others for information or whatever the business rules dictate
Become an essential tool in disaster recovery and business continuity
The Documation Digital Mailroom solution provides automatic backup, on-line transfer to WORM media, full audit trails and complete document movement histories
Provide a fast ROI Customers receive, on average, a return on investment within 6-12 months