About Us

About Us

Back in 1993 - around the same time as Microsoft was launching Windows 3.1 - Documation began. We were busy developing workflow software, when no-one else was really doing that sort of thing - and have thrown ourselves into ground-breaking software development ever since.

25 years on, and still based in the UK, Documation's family of consultants, developers, account managers and support team are experts in the field of document management and business process automation. With a passion for building long-term partnerships with our customers, we pride ourselves on being experienced, smart, dedicated, organised and very good to work with.

See How We Work
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Competent. Accomplished.

Here are the latest results from a research project, conducted by Kim Mason at All Things New Biz, asking our customers what they think of us.

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Rated us for listening and communication

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Rated us for pro activity (we’re aiming for 95%)

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Rated us for value for money

Meet The Team

We’re very proud of our team and every single one of us is responsible for Documation’s success. Hover over a photograph to find out more about us…

Alan Chief Software Architect

Having been at Documation for 25 years, I’m involved in supporting older applications and developing the next phase of Documation’s products. Outside of work I enjoy playing guitar and piano and have also started recording and producing music at home.

Gemma Finance and Administration Assistant

I am the Finance and Administration Assistant and I have worked for Documation for 11 years. My number 1 pleasure in life is being on holiday with my husband and 2 daughters. I love to go on long dog walks, finished with a pub dinner and glass of white wine

John Founder and CEO

My passion is for driving innovation and team ethos – great customer partnerships are the goal and consequence of both.
Favourite word: Bombogenesis (but not when I’m sailing)!

Pheaha Customer Services Engineer

I have worked for Documation for 9 years as a Customer Service Engineer and part of the Projects delivery team. Outside work I enjoy an active lifestyle as a regular gym member and running and a family man. I also enjoy watching all the major sporting activities/events from football, rugby, tennis and more!

Julia Marketing Manager

As Marketing Manager, my role is to ensure our unique company ethos is present in all our marketing activities and find new opportunities to help us grow. Outside of Documation, I enjoy surfing, paddleboarding, cooking and visiting my home in France.

Alan Director of Sales and Marketing

I work alongside our customers to ensure they are getting the most out of their business processes. I’m happiest with a good game of golf, rounded off with an evening of showing off my culinary skills and a nice glass of red.

Greg Senior Support Analyst

Having joined Documation in October 2013, I work on the Helpdesk as part of our Support Team. My favourite holiday destination is Florida, which I have visited six times now. My most recent visit bringing the full experience of Hurricane Irma!

Kevin Software Test Analyst

I am a Software Test Analyst and I have been working at Documation since January 2009.
I am (allegedly) named after the ex Southampton and England footballer, Kevin Keegan. I assume this was my Dad’s idea as he is an avid Southampton fan, along with myself luckily!

What We Do

We help improve on productivity, compliance and cost savings by developing and supplying our document management and automated business solutions

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How We Work

Listen, understand, respond. These three pillars underpin our belief that the best solutions come from getting to know you, your business and your pain points. Only then will we propose a solution that best fits your needs.

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Looking for something bespoke?

If you want to improve a business process, like automating accounts payable or get control of your documents and content, let’s talk – it could be the start of something great

Get in Touch
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