About Us
For more than 30 years, Documation has helped organisations transform accounts payable and invoice processing by replacing manual work with faster, smarter and more accurate automation.
Our technology is backed by a team of experienced specialists who take the time to understand your business, deliver measurable results and support you long after implementation.
AP Automation Expertise. A Partnership You Can Rely On.
For more than 30 years, Documation has helped UK organisations transform accounts payable and invoice processing. Our specialists understand the challenges finance teams face, including manual data entry, slow approvals, limited visibility, processing errors and rising costs.
As a founder-led UK technology company, we develop, implement and support our solutions in-house. Customers gain direct access to an experienced team that understands both the technology and the finance processes behind it.
Our AP automation solutions are tailored to the way your organisation works. From invoice capture and approval workflows to financial control and complete purchase-to-pay automation, we focus on delivering measurable improvements, not simply introducing new software.
Technology That Delivers. People Who Listen.
We believe successful automation starts with understanding your organisation. That is why we work closely with your team from initial discovery and solution design through to implementation, training and ongoing support.
Our customers rate us highly for listening and communication, proactive service and value for money. It is this combination of proven AP automation technology, practical expertise and long-term customer care that makes Documation a trusted finance transformation partner.
Competent. Accomplished.
Here are the latest results from a research project asking our customers what they think of us.
Competent. Accomplished.
Here are the latest results from a research project asking our customers what they think of us.
95%
Rated us for listening and communication.
90%
Rated us for pro activity
(We’re aiming for 95%)
92%
Rated us value for money
Meet the Team
Here are some of the fabulous team at Documation
Meet the Team
Here are some of the fabulous team at Documation
Alan
Chief Software Architect
Having been at Documation for 25 years, I’m involved in supporting older applications and developing the next phase of Documation’s products. Outside of work I enjoy playing guitar and piano and have also started recording and producing music at home.
Gemma
Finance and Administration Assistant
I am the Finance and Administration Assistant and I have worked for Documation for 11 years. My number 1 pleasure in life is being on holiday with my husband and 2 daughters. I love to go on long dog walks, finished with a pub dinner and glass of white wine
John
Founder and CEO
My passion is for driving innovation and team ethos – great customer partnerships are the goal and consequence of both.
Favourite word: Bombogenesis (but not when I’m sailing)!
Pheaha
Customer Services Engineer
I have worked for Documation for 10 years as a Customer Service Engineer and part of the Projects delivery team. Outside work I enjoy an active lifestyle as a regular gym member and running and a family man. I also enjoy watching all the major sporting activities/events from football, rugby, tennis and more!
Julia
Marketing Manager
As Marketing Manager, my role is to ensure our unique company ethos is present in all our marketing activities and find new opportunities to help us grow. Outside of Documation, I enjoy sailing, paddleboarding, cooking and cold water swimming.
Alan
Chief Commercial & Operating Officer
I work alongside our customers to ensure they are getting the most out of their business processes. I’m happiest with a good game of golf, rounded off with an evening of showing off my culinary skills and a nice glass of red.
Greg
Senior Support Analyst
Having joined Documation in October 2013, I work on the Helpdesk as part of our Support Team. My favourite holiday destination is Florida, which I have visited six times now. My most recent visit bringing the full experience of Hurricane Irma!
Kevin
Software Test Analyst
I am a Software Test Analyst and I have been working at Documation since January 2009.
I am (allegedly) named after the ex Southampton and England footballer, Kevin Keegan. I assume this was my Dad’s idea as he is an avid Southampton fan, along with myself luckily!
What We Do
We help improve productivity, compliance and cost savings with our in-house developed and supported finance process automation solutions.
How We Work
Listen, understand, respond. These three pillars underpin our belief that the best solutions come from getting to know you, your business and your pain points. Only then will we propose a solution that best fits your needs.
Sustainability
We have signed a Tech Zero pledge. This means that we’re in the process of measuring our emissions, creating a plan of action that’s grounded in science, and setting a clear goal to achieve Net Zero by 2030.
Looking for something extra?
We are the partner for you! We have years of experience supporting our Customers (or Partners as we like to think of them), not just with solutions but recommending best practices and process improvements. All our solutions are configured to meet your specific needs. Get in touch and find out how we will help.