About us

About Us

Back in 1993 – around the same time as Microsoft was launching Windows 3.1 – Documation began. We were busy developing workflow software, when no-one else was really doing that sort of thing – and have thrown ourselves into ground-breaking software development ever since.

Years on, and still based in the UK and led by our founder and owner, John Wallace, Documation’s community of consultants, developers, account managers and support team are experts in the field of finance process automation. With a passion for building long-term partnerships with our customers, we pride ourselves on being experienced, smart, dedicated, organised and very good to work with.

Team Photo of 4 people

Competent. Accomplished.

Here are the latest results from a research project asking our customers what they think of us.


Rated us for listening and communication.


Rated us for pro activity
(We’re aiming for 95%)


Rated us value for money

Meet The Team



Chief Software Architect
Having been at Documation for 25 years, I’m involved in supporting older applications and developing the next phase of Documation’s products. Outside of work I enjoy playing guitar and piano and have also started recording and producing music at home.



Finance and Administration Assistant
I am the Finance and Administration Assistant and I have worked for Documation for 11 years. My number 1 pleasure in life is being on holiday with my husband and 2 daughters. I love to go on long dog walks, finished with a pub dinner and glass of white wine



Founder and CEO
My passion is for driving innovation and team ethos – great customer partnerships are the goal and consequence of both.
Favourite word: Bombogenesis (but not when I’m sailing)!



Customer Services Engineer
I have worked for Documation for 10 years as a Customer Service Engineer and part of the Projects delivery team. Outside work I enjoy an active lifestyle as a regular gym member and running and a family man. I also enjoy watching all the major sporting activities/events from football, rugby, tennis and more!



Marketing Manager
As Marketing Manager, my role is to ensure our unique company ethos is present in all our marketing activities and find new opportunities to help us grow. Outside of Documation, I enjoy sailing, paddleboarding, cooking and cold water swimming.



Chief Commercial & Operating Officer
I work alongside our customers to ensure they are getting the most out of their business processes. I’m happiest with a good game of golf, rounded off with an evening of showing off my culinary skills and a nice glass of red.



Senior Support Analyst
Having joined Documation in October 2013, I work on the Helpdesk as part of our Support Team. My favourite holiday destination is Florida, which I have visited six times now. My most recent visit bringing the full experience of Hurricane Irma!



Software Test Analyst
I am a Software Test Analyst and I have been working at Documation since January 2009.
I am (allegedly) named after the ex Southampton and England footballer, Kevin Keegan. I assume this was my Dad’s idea as he is an avid Southampton fan, along with myself luckily!

get in touch with documation
Get in touch regarding automation solutions

Looking for something bespoke?

If you want to improve a business process, like automating accounts payable or get control of your documents and content, let’s talk – it could be the start of something great.