Robotic Process Automation – what’s it all about?

The web feeds of 2018 were full of acronyms to do with robots and automation.  But what do they mean and how are they relevant to you and your business?  For our first hot topic of the year we are going to help clear away the fog around these acronyms and hopefully clarify any question marks you have around automation.

To start with, a glossary:

RPARobotic Process Automation

Software for automating manual tasks, directly replacing human (computer related) activity with robotic software.

RPT – Robotic Process transformation

Replacing and re-working an end to end process to take full advantage of the possibilities of automation and process change.

BPM / BPMS  – Business Process Management Software

Software tools for replacing an end to end process to take full advantage of the possibilities of automation and process change.

Ai – Artificial Intelligence

The simulation of human intelligence processes by machines, especially computer systems. These processes typically include learning (the acquisition of information and rules for using the information), reasoning (using rules to reach approximate or definite conclusions) and self-correction.

ML – Machine learning

The science of getting computers to learn and act like humans do, and improve their learning over time in autonomous fashion, by feeding them data and information in the form of observations and real-world interactions

CM – Content management

A set of processes and technologies that supports the collection, managing, and publishing of information. When stored and accessed via computers, this information may be more specifically referred to as digital content, or simply as content.

DA – Data Analytics

The process of examining data sets in order to draw conclusions about the information they contain and use this data to create reports and streamline processes.

Robotic Task Automation

Now we have covered the terminology it’s time to focus on RPA.   So how is this relevant to you how can it help?

RPA robots are capable of mimicking computer related human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, ‘read’ information from browsers, and more.  So manually transferring the information from a spreadsheet to your Finance system or ERP could be a thing of the past!

RPA robots utilise your computer user interface to capture data and manipulate applications just like you do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee. So what’s the catch?

Well the honest answer is there isn’t one!  The biggest part of automating your processes is deciding when to use RPA, when to go for a full transformation with BPM or perhaps using some of each.

If you would like more information on RPA, BPM and everything in between, please get in touch with one of our team.

Call +44 02380 647776  email

Robotic Process Automation (RPA) What's it all about?

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