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AI-Driven Finance Automation for the Public Sector & Local Government

Transform Public Sector Finance with Intelligent Automation

Public sector organisations manage complex budgets, multiple funding streams, and a constant flow of invoices and procurement activity, all while maintaining transparency, compliance, and value for taxpayers. Documation’s agentic AI solutions are purpose-built to simplify these challenges, uniting Accounts Payable (AP) Automation, Agile Invoice Processing, E-Invoicing, and Purchase-to-Pay (P2P) in one intelligent, scalable platform.

With over 30 years of experience, we help councils and government bodies modernise their finance operations, reduce manual effort, and gain complete visibility across every stage of public spending.

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Benefits of Finance Automation for Public Sector & Local Government Organisations

  • Touchless Invoice Processing at Scale

    With AP Automation, invoices from suppliers, service providers, and partners are automatically captured, coded, matched, and approved, even during periods of high activity or funding cycles.

  • Real‑Time Spend Control

    Through agentic AI workflows, finance teams gain full visibility of spending before it occurs, ensuring budgets are controlled, compliance is upheld, and unapproved costs are minimised across departments and services.

  • Improved Supplier & Partner Relationships

    Faster AP cycles improve communication with suppliers and partners, reduce payment disputes, and create opportunities for cost savings through timely or early payments.

  • Greater Accuracy, Fewer Errors

    Reduce manual data entry and minimise human error with automated matching and validation, powered by agentic AI workflows.

  • Regulatory Compliance Made Simple

    Our integrated e-invoicing ensures full compliance with public sector financial regulations and reporting standards, giving local authorities confidence in meeting governance and audit requirements across all operations.

  • Complete Visibility Across Projects

    Centralised dashboards and BI reporting give finance leaders a single, accurate view of budgets and spending across departments, services, and regions, enabling smarter, data-driven decision-making.

Our Clients Include

  • weetabix logo

  • NWG logo

  • yuusen logistics

  • Germains

  • Agrovista logo

Why Leading Public Sector Organisations Choose Documation

  • 30+ Years of Expertise in Finance Automation

    Trusted by leading public sector bodies and local authorities, we understand the challenges of managing budgets, supplier payments, funding allocations, and compliance in public finance.

  • Modular & Scalable Platform

    Implement invoice automation or full purchase-to-pay workflows across departments. Our Enable platform scales easily from single councils to multi-authority groups.

  • Fast Deployment, Rapid ROI

    Be operational in weeks, not months. With measurable efficiency gains, faster invoice cycles, and stronger cost control, public sector finance teams can achieve rapid ROI across all departments and services.

  • Enterprise‑Grade Security & Compliance

    ISO-certified with robust controls over approvals, workflows, and data governance, ensuring sensitive financial, supplier, and citizen data remains protected across every department and authority.

  • Sustainability & Operational Efficiency

    Reduce paper-heavy processes such as printed invoices, purchase orders, and financial documents. Documation helps public sector organisations cut waste, lower administrative costs, and support sustainability and ESG goals.

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What Our Clients Say About Us...

  • “Documation provides a very, very good service with a very good system and I’ve always felt very supported.  The fact that they’ve got the same team that’s been there since we started this project is invaluable.”

    Andrea Hargate, General Ledger Manager

  • ‘’We reviewed a number of potential suppliers as we wanted to select a best-in-class product provided by committed supplier. Documation stood out from the start with an excellent P2P solution but also the confidence and experience to deliver what we needed. As such Documation were an excellent choice.’’

    Craig Tellwright, Head of Financial Services

  • “The Documation team provided fantastic support before, during and after deployment. They worked well with a range of stakeholders across the Council, including our IT team and Procure to Pay teams. They understood our challenges and the scale on which we operate and were able to implement a solution which met our needs effectively as well as providing support and problem-solving at crucial points. “

    Patrick Tipton, Senior P2P Projects Officer 

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Finance Automation Solutions Tailored to Public Sector and Local Government Needs!

Innovative P2P Solutions That Last

At Documation, we deliver powerful cloud based or on premise solutions to address challenges across the entire Purchase-to-Pay process. Seamlessly integrating with all finance systems, our P2P automation offers unrivalled features for complex challenges and ensures e-invoicing compliance in 80+ countries.

With decades of experience, we’re small enough to care deeply about every customer while providing the expertise and support of a lifelong partner. Backed by ISO27001 certified information security and a strong commitment to sustainability, our AI solutions empower finance teams to drive efficiency and growth.

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How we work

“Listen, understand, respond. These three pillars underpin our belief that the best solutions come from getting to know you, your business and your pain points. Only then will we propose a solution that best fits your needs.” John Wallace

The Platform

Documation solutions are based on our flexible, robust software platform ‘Enable’ that hosts all our finance process automation solutions.  This makes scaling your automation from simple invoice processing to full P2P automation, e-invoicing, expense management, remittance delivery and statement reconciliation simple to implement and user-friendly with Single Sign-On and a simple dashboard that allows access to all solutions.

Trusted. Experienced.

Here are the latest results from a research project asking our customers what they think of us.

95%

Rated us for listening and communication.

90%

Rated us for pro activity.

92%

Rated us value for money.

Book Into A Demo To See How We Can Help You

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Frequently Asked Questions

Can’t find the answer to your question? Give us a call today.

Can Documation support multi-department and multi-authority operations?

Yes! Our system is designed to manage invoice processing across multiple departments, councils, and regional offices, with entity-specific controls and consolidated reporting for complete financial oversight.

Do I need to replace my ERP?

No, we integrate seamlessly with your existing ERPs (Sage, Dynamics, SAP, and other integrations), enabling intelligent automation without replatforming.

What if I receive both PO and non‑PO invoices?

Our workflows are built to handle both PO and non-PO invoices with ease. PO invoices are automatically matched to purchase orders and goods receipts, ensuring complete accuracy and compliance with procurement policies. Non-PO invoices follow intelligent, configurable workflows for coding and approval, giving finance teams full control and visibility at every stage. This flexibility allows public sector organisations to manage diverse purchasing processes across departments while maintaining transparency, consistency, and audit readiness.

How does e‑invoicing work?

Suppliers and service providers submit structured digital invoices through our Pagero integration, which automatically validates, processes, and securely archives each document for full audit readiness. This ensures transparency, accuracy, and compliance with public sector financial regulations while reducing administrative effort and improving processing speed across departments.

Is this scalable for large public sector organisations?

Absolutely! Our agentic AI solutions scale effortlessly to manage high transaction volumes, complex supplier networks, and multi-department operations across large public sector organisations. Whether supporting local councils, regional authorities, or national programmes, Documation ensures consistent performance, compliance, and accuracy from start to finish.

Can I track exceptions and approvals in real time?

With Power BI dashboards, you can monitor match rates, exceptions, approval cycle times, supplier performance, and budget commitments in real time. These interactive dashboards provide a single, transparent view of financial activity across departments, services, and regions. Finance leaders can quickly identify bottlenecks, track spending against budgets, and make data-driven decisions that improve efficiency, accountability, and control across the entire public sector organisation.

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Purchase To Pay

Streamline purchase to pay processes using Documation’s innovative AI automation, simplifying procurement processes and implementing touchless invoice processing, to improve financial control, whilst seamlessly integrating with all finance systems.

Read More about Purchase To Pay
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AP Automation

Implement 100% straight through processing with Documation’s powerful AI automation solution, using cutting edge technology for data capture, matching, coding and posting, freeing up the AP team for value add tasks.

Read More about AP Automation
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Agile Invoice Processing

The lightest of Documation’s solutions and often used as the first step of a digital transformation. AIP uses cutting edge AI technology for data capture and integrates with all finance systems to post verified invoices and associated documents ready for processing and payment.

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E-Invoicing

Documation AP and AR solutions enable sales and accounts payable e-invoicing, integrating with your finance system to streamline e-invoice distribution and receipt. Connect to all your customers and suppliers, guarantee the exchange of accurate data and ensure full traceability of the entire invoice lifecycle and remain compliant.

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Finance Solutions

Documation’s added value solutions enhance automation to continuously improve current processes complimenting key finance solutions such as AP automation and Purchase to Pay by adding Statement reconciliation, Einvoice management and Remittance delivery.

Read More about Finance Solutions

Unsure How It All Works?

Book into a bespoke workshop where our experts show you how our solutions can help your pain points.

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Our Partners:

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Talk to the listening team: +44 (0) 23 8064 7776

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