Graduate Professional Services Consultant
Documation is a well established and successful company specialising in Document Capture, BPM/Workflow and Content Management. Our extensive customer base in the UK, Europe and USA includes well known major private sector businesses in Retail, Manufacturing, Logistics and Financial Services along with public sector organisations including NHS trusts, Local Government and Police Forces.
We have a well deserved reputation for providing great solutions and excellent customer service. This is an exciting time to join Documation as we are currently engaged in developing our next generation of Solutions and Products to drive further success, the chosen candidate will have an important part to play in that future. We have a great company ethos and believe in combining professionalism, strong team values and fun.
- Fantastic opportunity
- Competitive salary
- Well established Graduate training programme
This is a brilliant role for someone who wants to combine software skills with customer facing activities. The role of our Professional Services team is to combine an understanding of customer requirements with a working knowledge of our Software platform in order to configure software solutions and change requests, produce and complete scripted tests to ensure their integrity, and implement these solutions to our customer base. The Professional Services team have a customer facing role delivering our software to customers in a dynamic, engaging and professional way, configuring the solutions delivering systems, and also providing customer training, user acceptance testing assistance, project management and post go-live support. The team get involved in writing SQL database scripts and stored procedures, XML/XSL scripting and also in configuring complex software systems.
As a Graduate Trainee you will initially be involved in learning to test and implementation solutions, and will then gain experience across the span of Professional Services activities including configuration work, test scripting and software testing. This is a great way to gain exposure to a wide range of work within a software company so that you can shape your future career as you learn more about your strengths and aspirations.
Candidates will need a First or 2:1 in Physics, Maths or Business / Computing related subjects. They will have an aptitude for designing and crafting software solutions coupled with the desire to learn quickly and the excellent personal skills to succeed in this type of role – maturity, reliability, self-motivation and enthusiasm coupled with great interpersonal, written and presentation skills.