HMRC, Spotify and the gentle art of persuading retail branches to process invoices on time
The utopia of retail AP automation is of course to process, match & pay every valid invoice with no human intervention. Inevitably though, some invoices will fall short & one of the biggest problems is getting branches to resolve invoice queries promptly.
PPN Summit 2018
After attending the PPN Summit in 2017 and finding the event extremely informative and beneficial, we are very happy to be sponsoring the event once again, this year.
Transforming business with digital document management
Few organisations nowadays are unaware of what an electronic document management solution is, or of the benefits of implementing EDMS. Read on to see how you can transform your business.
Should I give up or should I just keep chasing payments?
A video parodying Adele’s 2008 hit Chasing Pavements has recently been in the news highlighting the effects late payments have on businesses
Customer service – the customer is (mostly) always right
We recently tweeted a link to an article which said that according to new research 44% of customers in the UK are “less tolerant of poor customer service than they were three years ago”.
Give your AP team more time now summer’s here
We all know the difference a little extra time can make, especially at work. Those precious few minutes can be a chance to answer emails, grab lunch or focus on the things that will save even more time in future. But rather than wait for that ‘free’ moment to arrive, there’s a quicker, faster way to gain more time at work