Partners not Customers

When we say partners, we are actually referring to our customers.  Because that’s how we see all our customers, as partners.   We are together, through the good times and the more tricky ones too, helping to achieve project goals together, and once achieved, maintaining the partnership through training and the ongoing support program.

Guilty of Late Payments?

The government has decided to get tough and is leading the way with a new prompt payment initiative that will ensure that all government suppliers and subcontractors get paid on time.  Failure of companies to show that they pay their suppliers promptly could stop them from winning government contracts in future.  But will this influence large businesses to follow suit?

Robotics, Ai and RPA all sound great – but what about me and my job?

Automation has been implemented to take over the repetitive tasks in many large businesses but what about Ai  and machine learning, robotics and RPA?  These buzzwords are banded around like wildfire but what do they mean for the finance team?

Will Robots and AI Spell the End of Accounts Payable?

AI and robotics are becoming ever more prevalent in business, over 70% of business leaders said they plan to invest more in the implementation and development of RPA in 2018.

11 Ways AP Automation Can Improve Your Accounts Payable Process

Wondering if Accounts Payable Automation is for you? Here are 11 different ways that automating the process through AP Automation software can help you.

HMRC, Spotify and the gentle art of persuading retail branches to process invoices on time

The utopia of retail AP automation is of course to process, match & pay every valid invoice with no human intervention. Inevitably though, some invoices will fall short & one of the biggest problems is getting branches to resolve invoice queries promptly.

Transforming business with digital document management

Few organisations nowadays are unaware of what an electronic document management solution is, or of the benefits of implementing EDMS. Read on to see how you can transform your business.

Should I give up or should I just keep chasing payments?

A video parodying Adele’s 2008 hit Chasing Pavements has recently been in the news highlighting the effects late payments have on businesses

Customer service – the customer is (mostly) always right

We recently tweeted a link to an article which said that according to new research 44% of customers in the UK are “less tolerant of poor customer service than they were three years ago”.

Give your AP team more time now summer’s here

We all know the difference a little extra time can make, especially at work. Those precious few minutes can be a chance to answer emails, grab lunch or focus on the things that will save even more time in future. But rather than wait for that ‘free’ moment to arrive, there’s a quicker, faster way to gain more time at work

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