Documation’s Credit Control solution works with finance systems to help Credit Control teams gain faster debt payment and greater visibility of debtor status, while reducing admin time.
The solution incorporates automated debt chasing and escalation procedures, call diarising and ‘payment promise’ monitoring, and dispute management – compliant with corporate policy and in a paperless environment.
Key features include:
- Pro-active, automated reminders
- Automatic issue escalation to Credit Control team
- Comprehensive communication log
- Chase calls diarised and highlighted
- ‘Promise’ dates automatically monitored
- Dispute management
- Compliance and audit
- Paperless process, paperless storage
- Self-service customer and auditor portals
- Team environment